5 questions to ask your window installer
Starting a project to replace your panes? Make sure the process itself isn't a pain.
If you're having someone install your replacement windows, be sure you're making the right hire. Here are five questions to ask.
1. How long will the project take?
A good crew can install 10 3-by-5-foot double-hung replacement windows in a day. (Bing: How to clean double-hung windows)
2. What level of service will you provide?
The installer should not charge to remove old windows and other debris, and the company should protect your home and landscaping.
3. Is your work certified or factory-authorized?
Installers may be certified by InstallationMasters, which is good. But factory-authorized installers are better because they are trained to install a specific product.
Note that contractors who are working in a home or child-occupied building that was built before 1978 and who will disturb painted surfaces must be an Environmental Protection Agency-certified lead renovator. If this affects your project, see if installation will cost more.
4. What if something goes wrong?
Make sure you know whom to call. If the company that sold you the windows subcontracted the installation to another company, do you call the salesperson or the installer?
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5. What warranties will I receive?
Most manufacturers guarantee their products for 10 to 20 years, assuming "proper installation." You may get a better warranty with factory-authorized installation. Manufacturers generally cover labor and installation for a year, and any problems will likely show up during that time.
All of those questions, presuming that the home owner bought a package deal from a specifying salesperson (window units, associated materials, permits and compliance as required, removal of old window, prep/alteration of opening, casing and trim, licensed and insured labor, warranty documentation, basic cleanup), ...
are to be asked of the specifying salesperson that did the accepted and paid for proposal...
NOT THE GUYS THAT SHOW UP TO DO THE INSTALLATION.
The example in this amateurish unknowing article, cobbled together plagiaristically from a host of OTHER "shelter magazine" blurbs, only applies if the Homeowner sans Clue sized and bought, a la carte, some Home Center windows and is shopping around for whoever could put them in...to some degree.
Most replacement windows are not full windows- they fit into the existing frame. This can cause bedroom
windows to no longer be egress windows, as well as not doing anything to adress the lack of insulation
and the lack of flashing common to window instalations in older homes. It is usually worth it to replace
the entire window if the house is old enough to have the lead paint requirments. If using the inserts you
can often get the same results with storm windows over properly glazed single pain windows. Remember that on average heat loss thru your windows is less than 15% of your heat- any window
company that says you will save 40% is lying about it and you have to wonder what else they are
lying about. Verify the license with your dept of consumer protection and ask to see the lead certification
if required.If you fall under the lead regulations it will cost more if they follow the law- there is no way
around it if they follow the law- it will cost more in labor, materials and cleanup as well as record keeping. Jim
Other questions would be, Did you obtain a building permit? Is the glazing "lowE", and did the bedroom windows meet egress?